ATTENTION: We will be closed on Memorial Day, Monday, May 25th. If you need emergency assistance, please contact us using the methods below and we will have an oncall technician assist you.
You have several ways to obtain technical support:
- Use our support website to submit your request.
NOTE: If you don't have a username and password to access to the support website, please email Rebecca to request access.
- Call 678-881-1410 and hit option 2 to reach our technical staff. If you have prloblems calling this number, please call our backup number at 770-947-1562.
- Email a brief summary of your problem to support@datotech.com and we will respond to you via phone once your ticket is assigned to a technician.
Customer resources:
Support Website: https://www.autotask.net/clientportal/login.aspx?ci=6905
Instructions for Using Support Website
MailWise Email Portal: mailwise.electricmail.com
IMPORTANT: Our Mailwise Portal has been upgraded to Electric Mail's portal (who bought Mailwise) so the instructions have changed for accessing your blocked messages. Please download the updated instruction sheet.
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